| What is G-Cash? |
| G-Cash is the brand new service that turns your cellphone into an electronic wallet—and it’s a first from Globe!
With G-Cash, Globe and Touch Mobile subscribers can easily and convenientl
- send G-Cash both here and abroad
- receive G-Cash and exchange it for cash
- make payments
just by texting.
It’s fast, secure, and reliable—all made possible by the banking institutions and money transfer services you’ve come to trust over the years.
Non-subscribers can also send cash electronically to Globe and Touch Mobile subscribers through authorized G-Cash outlets. |
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| Who can use G-Cash? |
| Anyone who is a Globe or Touch Mobile subscriber may subscribe to Globe's G-Cash service. Through KABAN Internet Payments, a G-Cash subscriber may pay online using G-Cash.
For more information about Globe’s G-Cash and how to subscribe to this service, click here or you may use any of the hotline numbers below:
G-CASH HOTLINE
2882(Toll-free) from your Globe Handyphone or Touch mobile
1-800-8-2882882(Toll-free) from any Globelines phone
739-2882(Metro Manila) |
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| How do I pay online using the G-Cash service? |
| A subscriber who has already added to the shopping cart the products/services he/she wishes to purchase must first click on the “Checkout via Kaban” button. This will take him/her to the Kaban Internet Payments login page.
Logging on to KABAN
| 1. |
If a subscriber is a new KABAN user, |
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a. |
He/she must first register to KABAN by filling out the registration form. (Click here to register) |
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b. |
After registration, the subscriber returns to the KABAN log-in screen and enters his/her user name and password and clicks the sign-in button. |
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c. |
Subscriber then selects G-Cash as the payment method. |
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| 2. |
If a subscriber is a returning KABAN user, |
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a. |
He/she must enter his/her user name and password at the log-in screen and then click the sign-in button. |
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b. |
Subscriber then selects G-Cash as the payment method. |
Paying via G-Cash
- Subscriber is asked for his/her Globe or Touch Mobile mobile number.
- The subscriber enters his/her mobile phone number and clicks the “Next” button.
- A confirmation page will appear with the amount to be paid and the name of the merchant from which the subscriber is buying the item. Subscriber should then click on the “Process Payment” button.
- If the user is a G-Cash subscriber, he/she will receive a text confirmation message indicating the amount to be paid, the name of the merchant and the reference number of the transaction. (If the user is not a G-Cash subscriber, he/she will be redirected to an error page with an explanation of why the transaction did not push through and a link to the checkout page.)
- Subscriber confirms amount to be paid by replying with his/her MPIN to the text confirmation message. No response after 5 minutes will cancel the transaction.
- Subscriber will receive a confirmation message of the successful transaction on his/her mobile phone and on the computer screen.
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| How can I be sure if my G-Cash payments were successful? |
| The text confirmation message a G-Cash subscriber receives contains a Transaction Reference Number which serves as a “receipt” of the successful transaction. It is highly recommended that the subscriber save this and the rest of the transaction’s details for future reference. KABAN will store logs of each online G-Cash transaction, including the subscriber’s Globe or Touch Mobile phone number, the transaction reference number and other details to prevent any possible billing dispute. |
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| What if I didn’t receive a confirmation text message or I forgot my Transaction Reference Number? Can I still confirm if a transaction is successful? |
| A subscriber who fails to receive a confirmation SMS or text message upon using G-Cash in Kaban Internet Payments can verify a confirmed transaction because he/she will still be redirected online to a success page for every successful transaction. Also, a subscriber may login anytime to the Kaban Internet Payments website and check his/her Accounts History for all successful transactions. |
Frequently Asked Questions (FAQs)